Essential Duties and Responsibilities: Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Service behaviors and OWN IT skills. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Caesars and always projects Caesars in a positive light to guests. Understands and responds to internal customers needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses SPOTLIGHT behaviors when encountering guests. Meets expected service delivery times as defined by department's service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and customers. Responsible for the timely replenishment of assigned workstation with hot and/or cold foods by transporting prepared foods from the kitchen to the proper area. Acknowledges, greets and converses with customers dining in the buffet. Maintains and rotates dated food stock. Cleans and wipes down workstation and utensils before and after each assignment. Maintains a clean and sanitary work environment and follows sanitation procedures as instructed by the local health department. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Responsible for the receiving of Food Shipments, the unloading of pallets, and storing product in its proper location through-out the Food Outlets and Kitchens. Replenishes food both Hot and Cold through-out the Food Outlets and Kitchens. Rotates product in Walk-ins and freezers as necessary. Maintains a clean and sanitary work environment and follows sanitation procedures as instructed by the local health department. Consistently follows through with the appropriate actions when asked to complete projects or tasks. Prepares for a rush period of work with-out getting behind. Performs related duties request or otherwise required. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Conducts self in an appropriate professional manner at all times. Requirements: Must be able to lift 100 pounds on a repeated and consistent basis and push/pull a cart with up to 250 pounds of supplies Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time. Must be able to obtain and maintain PA Harness license. Disclaimer 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).' Caesars Entertainment, Inc. is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Caesars may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.